New users are not receiving an email with rest/logon info

  • New WP site: https://agedwarrior.com WP v. 4.4.2, all plugins updated. (list below) and theme is Twenty Sixteen.

    We are just starting a new WP site. As admin I created a new user, role: editor, and both he, the new editor, and I got the new user email. However, if just a regular user comes along and registers, I get the email but they do not. Here is the email I got:

    New user registration on your site Aged Warrior:
    Username: riverwaif
    Email: noc@***
    Display Name Publicly As: riverwaif

    This was me from another computer (trying for the second time today) playing new user and I used one of my other email addresses. It’s going to be a simple site, the editor is the owner. He tried to have his wife sign on earlier today and she did not receive a new email either. As admin I didn’t even get that email as I did when I played new user and got the two I tried.

    WP is, however, emailing me regularly. When I log on, my thunderbird immediately chimes with new logon alert so I know email is working. Wordfence has no problem emailing me. WP is emailing me. Just not to new users.

    All new users are role: subscriber. It is they that don’t get a new user email with the reset password and login URL.

    I see from a google search that this was a problem many versions ago. I haven’t found any recent instances either here in the forum or out on google.

    Any suggestions would be appreciated. ??

    list of plugins:
    Better WordPress reCAPTCHA
    Deactivate | Edit | Settings
    Version 2.0.3 | By Khang Minh | View details

    Captcha by BestWebSoft
    Settings | Deactivate | Edit
    Version 4.1.9 | By BestWebSoft | View details | Settings | FAQ | Support

    Contact Form 7
    Settings | Deactivate | Edit
    Version 4.4.1 | By Takayuki Miyoshi | View details

    Custom Meta Widget
    Deactivate | Edit
    Version 1.4.7 | By bitacre | View details

    Limit Attempts by BestWebSoft
    Settings | Deactivate | Edit
    Version 1.1.3 | By BestWebSoft | View details | Settings | FAQ | Support

    Styleguide – Custom Fonts and Colours
    Deactivate | Edit
    Version 1.5 | By BinaryMoon | View details

    TinyMCE Advanced
    Deactivate | Edit
    Version 4.2.8 | By Andrew Ozz | View details

    Wordfence Security
    Deactivate | Edit
    Version 6.0.25 | By Wordfence | View details

    WP-SpamShield
    Settings | Deactivate
    Version 1.9.7.7 | By Scott Allen | View details | Documentation | Support | Donate

Viewing 1 replies (of 1 total)
  • Thread Starter ruralgeek

    (@ruralgeek)

    Subject should have been New users are not receiving an email with registration/logon info.

    If I create a new user from the admin menu, they get a new email with the reset password and future login url.

    Folks registering on the site are not entered into the system and even tho it says check your email there is no email.

Viewing 1 replies (of 1 total)
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