New user role can still see disallowed menu item

  • What am i doing wrong here?
    https://www.dropbox.com/s/prplr4u8lp2i2py/user%20role.jpg?dl=0

    What i want:
    a WP role called ‘Schrijver’ (Author) has limited access to certain menu items and it is not allowed to see other profiles.

    What i did to achieve this:
    – I created a new user role and i disabled Profile access (middle screenshot)
    – In the site menu, i set the item ‘Leden’ only visible to admin and member (top screenshot)

    What do i get:
    After logging in as Schrijver (author) i keep seeing the disabled menu item Leden (bottom screenshot)

    • This topic was modified 7 years, 5 months ago by bapakrob.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter bapakrob

    (@bapakrob)

    In addition to the above…

    I assigned the specific, new user role to the WordPress role ‘Schrijver’.

    After doing this, it takes very long to log in and finally i get a ‘Too many redirects’ message. But after shortening the URL to the base url, i see that i am logged in AND that the menu items that i wanted to hide, are invisible.

    So that seems to work, except for that other pages won’t load : ERR_TOO_MANY_REDIRECTS

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @bapakrob,

    This may be caused by the caching plugins or server side caching, please exclude Ultimate member pages from the cache. Please also do a quick conflict test so we can rule out theme/plugin conflicts and see if this issue goes away.
    Here is the doc on how to do a conflict test if you are not sure.

    Regards.

    Thread Starter bapakrob

    (@bapakrob)

    Hi,
    Thanks for replying. I tried all of your suggestions.
    Actually i have made a copy of the site with just the UM plugin activated, but the issue still maintains.
    Can I invite you to log in as an admin to check what is wrong?

    Thread Starter bapakrob

    (@bapakrob)

    Hi,
    I still could use your help. It’s still not solved and it’s driving me crazy that i can’t fix it.
    So – very much appreciated it you can have a look under the hood.
    Rob

Viewing 4 replies - 1 through 4 (of 4 total)
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