New user/registration is not working in my website

  • Resolved Prabhakar

    (@trainingsadda)


    2 years ago

    Hi Team,

    After the installation of wordfence, the registration form or new users are unable to register on my question and answer website.

    without the captcha it is working fine, but if I enable the captcha it is not working [https://prnt.sc/cmN-f-0mQfmx] [https://prnt.sc/Vgrm2Ysv065-]

    Here I attached the screenshots of the settings and I disable the captcha settings from the theme as well.

    am I doing anything wrong? do I need any changes in the settings?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @trainingsadda,

    If you’re not receiving Javascript errors in your browser console stating that your API key is incorrect, the issue could be related to which form you’re using to log in.

    Currently, Wordfence’s reCAPTCHA and 2FA work with the default registration/login forms for WordPress and WooCommerce. Any custom pages, modal popups, or theme/plugin code that changes the login flow may be incompatible.

    Thanks,

    Peter.

    Thread Starter Prabhakar

    (@trainingsadda)

    Yes, my theme registration form works in the pop-up window.

    Your plugin is compatible with this.

    I removed the plugin, thanks for your support.

    • This reply was modified 2 years ago by Prabhakar.
Viewing 2 replies - 1 through 2 (of 2 total)
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