Get a fresh cup of coffee, take a deep breath and carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures.
If you’re unable to clean your site(s) successfully, there are reputable organizations that can clean your sites for you. Sucuri and Wordfence are a couple.
]]>However I haven’t updated the site in nearly a month and also didn’t installed any new plugins. So I’m not really sure how a plugin can cause this problem :/
]]>We have had the same thing happen to us today. I noticed two new users ‘t2trollherten’ & ‘t3trollherten’ created accounts a few hours ago. I was suspicious but thought “People have weird email addresses these days” and put no pass on it as we have good security measures in place. A few minutes ago we received an email stating that one of the above users updated their passwords. This made me more suspicious, which lead me to then search the username to find this post.
We have deleted both users, the GDPR Compliance plugin and are now following Stevens advice above.
I will keep you posted on the outcome
Thanks for creating this post and thanks for the advice Steven!
Robert
]]>I have the same issue with being hacked via t2trollherten who created a user account then changed their password even though new users were disabled. I did have the GDPR plugin installed. My site is totally messed up now and when I navigate to my page and admin login I can the below
Parse error: syntax error, unexpected ‘text’ (T_STRING) in /mounted-storage/home5/sub033/sc87784-VPMR/dirtyvortex.net/wp-includes/class-oembed.php on line 461
I’ve locked my site via web host control panel and checked the folder name of the site on the server. How can I go about resolving this hack? Is it even possible?
]]>Check the databases for hidden admin users which do not show up in the WP admin.
The WP GDPR compliance plugin is the cause.
]]>Feeling understandably concerned now, how thoroughly need we clean our site? Is a fresh install of WordPress & restore from backup necessary?
Stress ??
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