New user backend greyed out

  • Hi there,

    We have a number of users who are working fine in our site (been up for a year) but when i create a new user and they try to login with admin priviledges they get a grey screen right away and they aren’t able to edit anything (grey screen just over wordpress, not over their whole computer). Any idea what could be going on here??

    Site is wedluxe.com

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter cloudninecreative

    (@cloudninecreative)

    This is the problem I’m seeing….HELP!

    https://cl.ly/image/0f2o3b0r3S3l

    This may or may not be related, but from your screenshot I can see that you have sixteen plugins in need of updating. I would start there and see where that gets you.

    Thread Starter cloudninecreative

    (@cloudninecreative)

    Updated everything and still nothing! Ugh

    The next step that is usually suggested at this point is to actually disable all plugins and then see if the problem goes away. If it does, re-enable each one and then see if it returns. If it returns after enabling a specific plugin, there is most likely a conflict. This is the most common source of site malfunctions, so it makes sense to start there first.

Viewing 4 replies - 1 through 4 (of 4 total)
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