New User Approval – Not receiving approval mail as an admin

  • Resolved richardgo

    (@richardgo)


    4 years, 9 months ago

    Hi,

    I am not receiving approval mails as an admin after an update, can someone please help me out were to look at?

    Everyone can register is on.

    Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi @richardgo,
    Can you please let us know on after what update you are not receiving emails (WordPress, Theme, or Plugin) because our last update was released 2 months ago.

    Thread Starter richardgo

    (@richardgo)

    Hi,

    I think it happened after updating WP, but not sure…
    One of our customers that registered at our website notified us by phone that he did not received an email confirmation after more then a week.

    We tested this and find out that a notification email is not send to the admin emailaddress which the plugin “New User Approval” normally does.

    Hi @richardgo,
    Can you please clear the cache and check again.

    Thread Starter richardgo

    (@richardgo)

    Hi, I have cleared the cash as asked, but without any succes….

    Hi @richardgo,

    Please make sure that the emails are not going to spam also please share the list of installed plugins on your site it could be that some plugin is conflicting with our plugins emails.

    Thread Starter richardgo

    (@richardgo)

    Hi,

    Yes, I have checked it and nothing in spam…

    Advanced Custom Fields
    All-in-One Video Gallery
    Caldera Forms
    Checkout Field Editor for WooCommerce
    Contact Form 7
    Duplicator
    Fusion Builder
    Fusion Slider
    Google Authenticator
    Loco Translate
    Loginizer
    My WordPress Login Logo
    New User Approve
    Print, PDF & Email by PrintFriendly
    Really Simple SSL
    UpdraftPlus – Backup/Restore
    Verander wp-login.php
    WOO Product Table Pro
    WOO Product Table Pro Quantity Disabler
    WooCommerce
    WooCommerce Catalog Visibility Options
    WooCommerce Min Max Quantity & Step Control Single
    WooCommerce Services
    WP-Optimize – Clean, Compress, Cache
    Yoast SEO

    Thread Starter richardgo

    (@richardgo)

    Hi @wpexpertssupportteam ,

    Any news or do you need acces to my website?

    Hi @richardgo,
    Our technical team needs some more info from your side please open a support ticket at our website so we can help you accordingly.
    Thanks!

    Thread Starter richardgo

    (@richardgo)

    I created a ticket, but still no response.. Anything I need to do from my site?

    Hi @richardgo,

    Please follow us on our support email.

    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
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