New uploaded images not converting

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  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @wpuzman,

    Thank you for your message.

    I want to see what might have gone wrong. Could you please follow the steps below?

    1. Go to the plugin settings.
    2. Go to the Help Center tab.
    3. Then the Expert Settings tab will appear in the top menu. Go to this tab.
    4. Activate the “Service mode” feature and save the changes.
    5. Upload a new image to the Media Library.
    6. After uploading the file, go back to the plugin settings (this should be done immediately after uploading the image).
    7. Go to the Help Center tab.
    8. Take a screenshot of the entire tab and send it to me.
    9. Dectivate the “Service mode” feature in the Expert Settings tab and save the changes.

    Best,
    Mateusz

    Thread Starter wpuzman

    (@wpuzman)

    Hello. Thank you for yor response. Here is the result:

    https://share.cleanshot.com/wJ1Zl2cW

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @wpuzman In my opinion everything is fine. It looks like your images were previously heavily optimized and that is why when converted to WebP format they weigh no less than the original ones and that is why the original images are loaded.

    What image quality are you using in the “Conversion strategy” field in the plugin settings?

Viewing 3 replies - 1 through 3 (of 3 total)
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