• Resolved ev2 agency

    (@ev2-agency)


    So today we got the notice within WP that a plugin update was available from 1.32.7 to version 1.32.8. We performed the updated and it crashed the website and upon login back in it stated that there was a php error / conflict and was DEACTIVATED (we did not perform this manually). The WEBINAR was totally gone from the website. We then RE-INSTALLED the version 1.32.7 plugin received when we downloaded and paid for the PRO version which now was LOGGED out of PRO VERSION and asking us to UPGRADE. We then attempted to perform the UPGRADE again with NO LUCK.

    At this point with version 1.32.8 on WP version 6.2 the SETTINGS will not load at all and UPGRADE to PRO is showing in GREEN and does not load anything.

    We can also NOT find any INVOICE for the plugin we paid for at the email used. Also, the SUPPORT form on your website is broken and we can not message you.

Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
  • The topic ‘New Updated Crashed’ is closed to new replies.