• Resolved vrgstore

    (@vrgstore)


    I updated the Yoast SEO plug in today and the homepage of the site wasn’t loading and was faced with just a white screen. I have since deactivated the plugin and the site is now working. Wondered if there were any known bugs or reasons for this , as I’d like to use the plugin

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Yoast 14.0.1 was just released. Please see if this hotfix solves your issues. If not, please provide additional details of the problem, like errors from your PHP error log and/or steps to reproduce the issue.

    Thread Starter vrgstore

    (@vrgstore)

    This issue occurred after updating the plugin today.

    Thread Starter vrgstore

    (@vrgstore)

    After the update I notice the WSOD on mobile homepage, then deactivated recently updated plugin and it solved the issue. Any know bugs or conflicts with the new update?

    Plugin Support devnihil

    (@devnihil)

    @vrgstore If you update to the most current version of Yoast SEO version 14.0.4, does this resolve the issue?

    Thread Starter vrgstore

    (@vrgstore)

    It is this latest version of 14.0.4 that is causing the issue. I have isolated the problem by activating the plugin (this is when I get the WSOD) and then deactivate (and the problem is resolved).

    It was inly when I updated to the latest version that the issues started.

    Any ideas to help resolve?

    Plugin Support devnihil

    (@devnihil)

    @vrgstore If the issue is still occurring after confirming both Yoast SEO and WordPress are updated, this may be due to a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘New update of Yoast plugin – WSOD Mobile Homepage’ is closed to new replies.