new update issues

  • Resolved fastmen

    (@fastmen)


    8 years, 1 month ago

    Wordfence Options-= were wiped out from latest update of wordfence. So was the API key, Cannot scan, have tried to delete the plugin and then reinstall, but same thing no key, no scans can be run

    • This topic was modified 8 years, 1 month ago by fastmen.
Viewing 5 replies - 1 through 5 (of 5 total)
  • wfalaa

    (@wfalaa)

    Hi,
    It could be the update was interrupted (by any PHP error maybe?) and didn’t complete as it should, did you try to activate “Delete Wordfence tables and data on deactivation” option from (Wordfence > Options) before deactivating and deleting the plugin and re-installing it again?

    Thanks.

    Thread Starter fastmen

    (@fastmen)

    No it will not save any options, I see the firewall is working but no scan, and no api key

    Thread Starter fastmen

    (@fastmen)

    Is there a way to dlete DB mannually? I have looked bit dont see any table in my WP DB for wordfence

    wfalaa

    (@wfalaa)

    Yes, first you need to deactivate Wordfence plugin, then install and activate “Wordfence Assistant“, using this plugin you can “Delete all Wordfence Data and Tables” then re-install Wordfence plugin again.

    Thread Starter fastmen

    (@fastmen)

    That fixed it, thank you so much for your time

Viewing 5 replies - 1 through 5 (of 5 total)
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