New update don’t work

Hi @pierreto,

I can’t share url of my website for all, can I send it to you?

Yep, please go to my website (link in my profile), then head to the About page and click on Say Hi!, fill the form and remember to include your site’s URL.

I won’t be able to reply for the next few hours though, it’s late here and I’m about to go to sleep but rest assured that I’ll check my inbox as soon as I can.

Can it come from Cloudflare?

That’s a possibility, we’ll know more once I check your site.

Hey @pierreto,

Got your email and replied to it. Let me know when you have some spare time to work on this.

It’s been over a week and haven’t heard back from OP so I’m marking this topic as resolved.

OP if you still need a hand with this please feel free to leave a comment below.

Hi Hector,

I tried the last version, I deactivated Lite speed and Cloudflare cache.

I don’t use the JS and CSS optimization from Lite speed but plugin from my theme Soledad:

Penci Shortcodes & Performance, and deactivate it also.

But the new version of your plugin still not working, then I reinstall the old version who works well.

Plugin Configuration

Performance Nag: Inactive

Log Limit: Yes, keep data for 80 days

Log Views From: Everyone

Data Caching: Yes, 10 minute

Data Sampling: Yes, with a rate of 100

External object cache: Yes

WPP_CACHE_VIEWS: Yes

System Info

PHP version: 8.2.21

PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, litespeed, bcmath, bz2, calendar, ctype, curl, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, iconv, imap, intl, exif, mysqlnd, PDO, pgsql, Phar, posix, pspell, shmop, SimpleXML, soap, sockets, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlwriter, xsl, mcrypt, mysqli, pdo_mysql, pdo_pgsql, pdo_sqlite, xmlreader, xmlrpc, zip, igbinary, imagick, mailparse, msgpack, memcached, Zend OPcache

Database version: 10.6.17-MariaDB

InnoDB availability: YES

WordPress version: 6.5.5

Multisite: No

Active plugins: Ad Inserter Pro 2.7.35, Akismet Anti-spam: Spam Protection 5.3.3, All In One WP Security 5.3.1, Classic Editor 1.6.3, Classic Widgets 0.3, Elfsight Weather CC 1.3.1, Envato Market 2.0.11, EventON 4.6.6, FeedbackWP – Rate My Post – WP Rating System 4.1.1, FluentCRM – Marketing Automation For WordPress 2.9.0, FluentCRM Pro 2.9.1, Fluent Forms 5.1.19, FluentSMTP 2.2.80, Header Footer Code Manager Pro 1.0.18, Heartbeat Control by WP Rocket 2.0.1, Jetpack 13.6, Lazy Load – Optimize Images 2.3.9, LiteSpeed Cache 6.2.0.1, Mashshare – Social Networks Add-On 2.5.4, Mashshare Share Buttons 4.0.47, Penci Shortcodes & Performance 5.6, Rank Math SEO 1.0.223, Rank Math SEO PRO 3.0.66, Shortcodes Ultimate 7.2.1, Simple Local Avatars 2.7.10, Site Kit by Google 1.130.0, ThirstyAffiliates 3.11.2, Unbloater 1.6.2, User Role Editor 4.64.2, Vafpress Post Formats UI 1.7, Webpushr Push Notifications 4.36.0, Widget Options 4.0.6.1, WordPress Backup & Security Plugin – BlogVault 5.56, WordPress Popular Posts 6.4.2, WPBakery Page Builder 7.7.2, wpForo 2.3.4, WP News and Scrolling Widgets 5.0, WP Recipe Maker 9.5.3, WP Recipe Maker Premium 9.5.3

Theme: soledad (8.5.3) by PenciDesign

I’m sad to see that it now works for others and that there’s still a problem with my site.

Thanks,

Pierre

I’m sad to see that it now works for others and that there’s still a problem with my site.

I’m trying to help you but in order for me to be able to do so I’ll need your help as well, @pierreto. I understand that you’re likely busy but please try and take some time to reply to my comments / questions / requests so we can find out what’s going on.

Alright, please try this:

1. Update to the latest version of WordPress Popular Posts
2. Follow these troubleshooting instructions to figure out which plugin(s) is(are) causing the problem (from what you’ve said it doesn’t seem to be LiteSpeed so it might be something else)
3. Once you figure out what’s causing the issue, come back here and share your findings

Yes, sorry for reopening the subject.

My last few weeks have been hellish, so I don’t feel like spending hours looking for a problem again.

For now, it works perfectly with the old version, so I’ll look into it if there’s a security update.

You can close the topic.