new update destroyed my WP

Hi @antdx

Sorry to hear you had an issue with the latest update.

Do you have any lines in your PHP error logs that might be able to give us an idea of what caused the problem so we can fix it?

Some other information that might help us out:

1. What version of PHP is your site using
2. What version of WordPress are you using
3. And what version of EDD were you running before the update.

Thanks in advance and if possible please let me know some of these details so we can get this issue resolved for you.

Same here.

I am using PHP 7.4, WordPress 6.3.2

I was running EDD 3.2.3 before the update

The line from the error log was: [07-Nov-2023 10:30:16 UTC] PHP Fatal error: During class fetch: Uncaught ParseError: syntax error, unexpected ‘,’ in /home2/wetandme/public_html/wp-content/plugins/easy-digital-downloads/vendor/symfony/translation-contracts/TranslatorTrait.php:138

latest wp and everything

Hi @antdx and @chrisbfotografie! We are working to try to replicate this issue and so far have not been able to.

If you could let us know more information about your site, it might help us solve the problem. Specifically, we’d like to know more about your locale/language, time zone, and currency.

If you prefer not to share this information on the forum, could you please contact us through our website’s support form? We would definitely like to get to the bottom of this issue.

Hi @littlerchicken !

Thanks for looking into this!

The language of my site is English (United States), the currency is US$ and the timezone is UTC+1

Thanks @chrisbfotografie,

I’m still not able to replicate this with those settings on my site. Is it possible for you to rollback to EDD 3.2.3 (if you haven’t already) using this .zip file, and sending the system info report to our email address [email protected]

Hi @cklosows ,

it took me a while to do the rollback to 3.2.3 via FTP. I just sent the system info report to your email adress. I also had to prevent the plugin from auto-updating, this happened this afternoon and took my site offline again.

best regards

Chris

We were able to identify the issue as a plugin conflict on the site for @chrisbfotografie. The plugin Shield Security is using an older and outdated version of a Vendor library for locale compatibility.

Disabling this plugin allowed the EDD 3.2.4 version to be active without errors.

@antdx Have you rolled back to version 3.2.3 for now and disabled auto-updates? Can you email us your system info file to [email protected] so we can take a look to see if there is a plugin conflict going on as well?

I don’t have the Shield Security plugin.