New update de carousel not showing

Hi,

In the last version update, we provided active and inactive options for our plugin features. Please select as needed, then click save changes.

Thank you

The options to enable /disable are not working.

Hi Ali,

Did you click save changes when you made the changes?

Thank you

Hi,

I haven’t made any changes anywhere. It automatically disappeared and in the setting everything is enabled.

Regards

Hi,

We have fixed the issue in the latest version now. If there are still problems, please contact us at the following email [email protected], you can also contact us at https://detheme.com/contact-us.

Thank you

Same issue here. Everything is checked by default. Unchecking any item and pressing Save Changes reloads the settings page with everything checked again. Options for revealing (curtain specifically) aren’t available when first activating the plugin, nor are they available after unchecking and rechecking the reveal animation option.

Hi @cirkut ,

Is this problem in the latest version 2.0.1 update?
Can you provide a screenshot for more clearly?

Thank you

@detheme Yes, this problem is present in the latest 2.0.1 version. I’ve attempted to deactivate all but Elementor, Elementor Pro, and Dethemekit and it results in the same. I would show a screenshot of not seeing the curtain reveal, but as I’ve never been able to get it to work, and there’s limited documentation, I’m not sure exactly where the curtain option would be (though I believe I’ve checked everywhere). Here’s a link to the issue: https://cln.sh/hrunx2

Are we required to use a Detheme theme in order to use this plugin? This has come included with Envato Elementor templates and I would assume this is applicable to every theme.

• This reply was modified 2 years, 7 months ago by Cirkut. Reason: Adding additional question

Hi @cirkut ,

You can use the de curtain reveal feature on widgets, for example in heading like this.

You can also get demo templates of all our features here.

Thank you

• This reply was modified 2 years, 7 months ago by Detheme.

@detheme Unfortunately that option is not available any any widget, likely because of this unavailable/erroneous loading/saving of what’s available. The only option that shows under any widget is ‘De Scroll Animation’. I would fully understand how to use the reveal functionality if that section was available in my widgets. Not sure how to proceed.

https://cln.sh/X3b9RM (Screenshot of my heading widget)

I did some debugging of my own, and found that the if statements in the de-sina-ext-func.php file are returning false for most of these (I don’t know why the options aren’t loading correctly). By simply removing the if statements, the De Reveal Animation panel is now available on my widgets. https://cln.sh/zNnKqP

I would recommend looking into your checking logic for those options (and ensure those are properly registered and saved on plugin installation) and pushing out an update. In my case, I can keep those if checks removed in a custom edit, and wait until a plugin update. This is also the reason why the original poster has had the carousel function disappear as well.

I hope my debugging helps you!

Hi @cirkut ,

Can you explain, did you use a fresh install dethemekit or already used it on an old version and then updated it to the latest version?

Thank you for reporting this issue, we will process for fix in the next version soon.

Hi, finally I solved the issue throing plugin featured. Everything was seted as enabled so i changed to disabled and enabled again Then I save change and it works!! thanks

@detheme I installed the latest 2.0.1 from scratch fresh. I’ve never used the plugin previously on this site.