New update crashed all – Help ASAP

  • Resolved mosenbibi

    (@mosenbibi)


    9 years, 9 months ago

    After last update today few minutes ago 1.8.1 all sections are showing up in the page (even I checked to hide the section )
    for example Testimonial or Package sections will be shown even I clicked to not to show.

    Plz help ASAP.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alexandra

    (@alexandrastan001)

    Hello,

    We have read your request and someone will answer your question as soon as possible.

    Best regards,
    Alexandra

    Thread Starter mosenbibi

    (@mosenbibi)

    I’m still waiting after 3 days !

    Alexandra

    (@alexandrastan001)

    Hello,

    Are you using the Zerif Pro theme?
    Im not able to replicate the issue on my environment. Would you mind to help me debug the issue by installing our support plugin:

    https://bit.ly/pirate-parrot

    After you will install the plugin, you can go on Tools > Themeisle Support Parrot and click on Call Parrot. This will generate a token which we can use to see what problem your website has.

    Let me know if you succeeded.

    Thank you !

    Best regards,
    Alexandra

Viewing 3 replies - 1 through 3 (of 3 total)
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