• Resolved mitchellk

    (@mitchellk)


    You have released 3-4 updates but have done nothing to remedy the connection issues between your plugin and Facebook, worst of all there is still NO way to customize or turn OFF Messenger ???

Viewing 2 replies - 1 through 2 (of 2 total)
  • Steve

    (@skyvergesteve)

    Hey @mitchellk

    Thanks for contacting us about Facebook for WooCommerce! Sorry to hear our plugin is giving you trouble. I am happy to help out ??

    You should be able to toggle Messenger on or off by going to WooCommerce > Facebook > Messenger and de-selecting the Enable Messenger option.

    You can adjust the language, default greeting, and widget color for Messenger when you connect it initially as well.

    You mentioned connection issues, are you having issues connecting to Facebook?

    Cheers,
    Steve
    SkyVerge

    Steve

    (@skyvergesteve)

    Hey @mitchellk ,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Cheers,
    Steve
    SkyVerge

Viewing 2 replies - 1 through 2 (of 2 total)
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