• Resolved romeorazi

    (@romeorazi)


    None of the links on the TOC, on the side jump down to the heading anymore after today’s update.

    Please fix this update ASAP.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Magazine3

    (@magazine3)

    Hi, thanks for reaching out to us and we apologize for the inconvenience caused. This option which can resolve this issue: https://prnt.sc/P7EcVIlNeUUV .

    1. Go to Toc setting.
    2. Scroll down and you will find “Generate TOC link ids” option.
    3. Enable that option once and try.

    Please give it a try and if you still encounter the same issue please let us know.

    Thread Starter romeorazi

    (@romeorazi)

    I have updated it the way you told me and it still doesn’t work.

    There is something wrong with your update.

    Please fix.

    Thank you.

    Plugin Author Magazine3

    (@magazine3)

    Hi, thanks for sharing this. We’ve tested it on our end, and it appears that it might be due to a conflict with other plugins or the theme. Please try deactivating them one by one and let us know if the issue persists. Also kindly confirm which theme you are using currently?

    Thread Starter romeorazi

    (@romeorazi)

    This is unacceptable. I am not the only person on the support thread that has this issue.

    It was obvious that the error came after you updated your plugin, since it was working before that.

    You solution is, “we don’t know how to fix it after we broke it, sorry”.

    How are you not taking responsibility for your mistake?

    Plugin Author Magazine3

    (@magazine3)

    Hi, we sincerely apologize for the inconvenience caused to you. We have successfully recreated the issue, which occurred after the latest update. The root cause of the problem is related to an offset issue. Upon reviewing your shared URL, we found that the offset was set to more than 30px, which is causing this problem.

    We have raised a GitHub ticket to address this issue, and it will be fixed in the upcoming update. : https://github.com/ahmedkaludi/Easy-Table-of-Contents/issues/620

    Till the time please follow the below steps:

    1. Go to TOC setting.
    2. Click on Advance and search “Smooth scroll offset” option.
    3. Add 30 in the bracket and click on the Save button.

    Here you can refer to this screenshot: https://paste.pics/PRJN4

    Hi,
    I had the same problem. This helped. Thank you.

    Plugin Author Magazine3

    (@magazine3)

    @hamil : Hi, we are working on it and it will be fixed soon. In the meantime, we greatly appreciate your patience.

    Thread Starter romeorazi

    (@romeorazi)

    Thank you, this fixed the issue.

    I will now mark as resolved.

    Plugin Author Magazine3

    (@magazine3)

    Sure, you can follow those steps until the next update. Once it’s fixed, we will update you. Have a great day ahead!!

    Plugin Author Magazine3

    (@magazine3)

    Hi All, Hope you’re doing well. We’ve released a new update, so kindly update the plugin with the new version 2.0.58 and give it a try. Please feel free to reach out to us if you have any concerns.

Viewing 10 replies - 1 through 10 (of 10 total)
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