New ticket creates a new post

  • Resolved davidaniebonam

    (@davidaniebonam)


    4 years, 6 months ago

    I am using a notification plugin to send the author/ editors of tickets certain information related to a ticket. However it works of page posts and doesnt seem to pick up the nanosupport tickets as a post. Wondering if there was any settings i had to change to configure this or how to make a ticket into a post upon creation

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