New tags added are not saved

Hmm – that’s no good and sorry for the problem!

Two questions to get us started on the journey to debugging this issue:

1. Are you running Leadin Classic or Leadin Pro?

2. Do you mind creating [email protected] an administrative username and password so I can take a deeper look?

It’s LeadIn Pro 3.1.0. I’ll email you about it.

Hi Dan – did you get a chance to shoot me an email? Not sure if I missed it in my inbox but from searching my history I didn’t see anything. I’m going to mark this ticket as resolved because we’re taking it offline. The most likely culprit is MySQL behaving in an unanticipated way, but it could also be a bug too. We’ll get to the bottom of it though together for sure.

Check your spam folder for a WP notification about a new account being generated. I’ll try a redo on that now.

To publicly document the fix for this ticket, the issue ended up being that the li_tags table wasn’t present in the database.

We fixed the problem by manually creating the table with the default MySQL query:

CREATE TABLE li_tags (
tag_id int(11) unsigned NOT NULL AUTO_INCREMENT,
tag_text varchar(255) NOT NULL,
tag_slug varchar(255) NOT NULL,
tag_form_selectors mediumtext NOT NULL,
tag_synced_lists mediumtext NOT NULL,
tag_order int(11) unsigned NOT NULL,
blog_id int(11) unsigned NOT NULL,
tag_deleted int(1) NOT NULL,
PRIMARY KEY (tag_id)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 AUTO_INCREMENT=1;

Thanks Andy — that was surely self-inflicted damage. WPDBSpringClean identifies this table as an orphan from an uninstalled plugin. I probably let it delete it in the past when I was cleaning up from other plugins. The unique table prefix may have confused me.