New Table causes 500 Internal Server Error

  • Resolved HolyMoley

    (@pagise)


    5 years, 10 months ago

    Not sure if I can give a page (not sure if that’ll help).. but here’s the deal:

    I have several tables. Today I wanted to add a new table. Doing so caused a “500 Internal Server Error”. I removed 2 tables and tried again (thinking it may be the amount of entries that we have in each table).. Same issue.
    I talked to the support from the hosting company, they say that the php memory limit is set to 256mb. (first they said that the limit was set from 5.6 to 7.2.. not knowing that they were talking about the version, not memory limit.. .soooooo… not sure if they know the memory limit). Do I need to have a certain php version perhaps? (I’ve run into an issue with other stuff before where I had to get down to 7.1 or 7.0, so.. just asking).

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    thanks for your post, and sorry for the trouble.

    No, this is very likely not a problem with a particular version of PHP. The memory limit could be a possibility, but with modern versions of PHP that’s also a bit unlikely.

    It would be the best to find out what the actual internal server error is. For this, please set the WP_DEBUG constant to true in your site’s wp-config.php file.
    Another way could be to ask the webhost to check their server error log files for more information about the actual error.

    Regards,
    Tobias

    Thread Starter HolyMoley

    (@pagise)

    Hi Tobias,

    I apologize for the late response.. your response must have ended up in my spam folder for some reason. I came back to the issue today and looked through the support list until I found mine and saw that you had responded a week ago, thank you for that!
    Yes, that WP_DEBUG constant cleared up a bit I think.. there were several errors, and most had to do with the theme, so I switched the theme to something else, and lo and behold, your plugin worked like a charm. So I created the tables and switched the theme back. Thank you so much!!

    Best regards,
    Johan

    Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    no problem, you are very welcome! ?? Good to hear that this helped!

    Best wishes,
    Tobias

    P.S.: In case you haven’t, please rate TablePress here in the plugin directory. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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