New Subscriber Not Being Added to MailPoet

  • Resolved cmsplay

    (@cmsplay)


    3 years, 11 months ago

    After adding a new subscriber to two email lists, via:

    MailPoet>Subscribers>+ Add New

    I complete the details correctly for the subscriber and click [Save].

    A message appears saying the new subscriber has successfully been added, but when I go to the lists to see if the new subscriber is listed there, she is not.

    I have checked: number of subscribers is approx 300/1000; subscriber is correctly listed as a WordPress user; I have checked all lists and re-sync’d MailPoet to WordPress users.

    Why is the new subscriber not being added to MailPoet?

Viewing 1 replies (of 1 total)

  • Hi there!

    Since the user is already a subscriber on your site (WordPress Users), it is necessary to edit them on WP-Admin > MailPoet > Subscribers instead of adding them from scratch.

Viewing 1 replies (of 1 total)
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