New Shipping configuration is over my head

Instead of making a free shipping zone, create areas as zones first, then. . .

For every zone – create individual ship settings. The methods may have similar names, the costs may be set different. Example:

Zone – Australia
? Flat Rate $10
? Orders > $100 = Free Shipping

Zone – Melbourne CBD 3001, 3000
? Flat Rate $15
? Orders > $100 = Free Shipping

(I’m still figuring out the ship settings too, so the example above is untested.)

That certainly didn’t work and now for some reason, shipping is always Flat Rate = $20.

I don’t even know how it’s possible to get to $20? There are only 2 x Flat Rates and they are $10 & $15 which would = $25?

This has confused me even more now…

I just deleted all my shipping zones and re-added only 1 zone:

Name: Australia Wide
Region: Australia
Method(s):
1. Flat Rate: $10
2. Free Shipping (If order > $100)

And the cart is defaulting to Flat Rate: $20
I have no idea where $20 is coming from

Ensure you don’t have the legacy flat rate enabled, and make sure its not just adding taxes.

I disabled all legacy shipping when I started configuring the new shipping.

Taxes weren’t even setup – I have now setup GST (10%) and it’s adding an additional 10% (now shipping is showing $22)

Here is a screenshot of all my Shipping settings in their entirety – I now have the most basic of setups trying to debug.

Shipping Settings: https://www.dropbox.com/s/0w76855wo6w5tu9/WooCommerce-Shipping.jpg?dl=0

Frontend Cart: https://www.dropbox.com/s/0y879nnratbelsq/WooCommerce-Cart.jpg?dl=0

Attached are four photos of sample Shipping settings. (These are a work in progress and have not been fully tested or refined.)

? PHOTO: ShipSet_Zones
https://i.imgur.com/7kui4aw.jpg
Shows three Zones set up, some Shipping Classes and the Shipping Options.
Note, the ShipFree class may not be necessary, but added to allow for individual items to be set as always free shipping.

? PHOTO: ShipSet_USDomestic
https://i.imgur.com/5djEvWe.jpg
Shows the settings for US Domestic with ship methods: Flat Rate and Free Shipping.
Note, the cost calculations (Box3/Box4) are for bundle rates: the first item costs a set amount with multiples each adding $1 more.

? PHOTO: ShipSet_Canada&World
https://i.imgur.com/sbhcGmJ.jpg
Shows the Flat Rate settings for Canada and the Rest of the World.
Note, these too have the bundle rates set to allow for multiples to add $1.50/$3.00 for each additional item.

? PHOTO: ShipSet_CartCheckout
https://i.imgur.com/B0Eh8ui.jpg
Shows the cart/checkout with the Flat Rate, and with Free Shipping with the minimum amount.
(Not really happy with the Flat Rate showing, but can tolerate it since the Free Shipping has priority and is automatically checked.)

(Not really happy with the Flat Rate showing, but can tolerate it since the Free Shipping has priority and is automatically checked.)

Agree, it is a bit annoying BUT, if I have a Courier Upgrade for 4 hours delivery, then it makes sense so can’t complain.

I see you are using Shipping Classes – Are you suggesting that Shipping Classes are the only way to get Woo Shipping to work properly?

Not sure about making the Woo-shipping work properly, but it allows granular control to each item in the shop to be set as needed. There are always exceptions to be made for customers, adding extra options (e.g. ship classes) makes it easier to adapt and be flexible for changing markets.

I wonder if it’s related to this – https://github.com/woothemes/woocommerce/issues/11454 We couldn’t replicate this on our own installs.

I had a suspicion that it could be something like that. I had configured the legacy at $10 before I unchecked and permanently removed it.
Is there any way to cancel out the previous legacy settings and set them back to $0?

NOTE: I made my Flat Rate $0 and now it is displaying $10.

I have a feeling that Legacy may be interfering… But how do I reset/delete?

I still cannot replicate. If you DM me access @mikejolley on twitter Ill see if I can narrow it down.

done

Hi Shannon w @whitsey
When you say “Done”, I’d love to know what you done ?? because I have the exact same problem and just can’t crack it.

Any help would be very much appreciated

Chris Birchall

done – as in, I DM’d him through twitter.

I didn’t do anything. I think I deactivated woocommerce and reenabled.

It wasn’t fixed by changing any settings – they just magically started working

Hello. I was just reviewing my settings and I found what I did.

There is clearly a bug with the old Legacy settings and what I did is hardly a solution – it’s a temporary fix which will no doubt break when they eventually find the bug.

This is what I wanted:

Zone:
Melbourne CBD (Regions: Victoria: 3000, 3001)
1. Free Shipping (minimum order amount $100)
2. Flat Rate ($10)
3. CBD Courier ($15)

Zone:
Australia Wide (Regions: Australia)
1. Free Shipping (minimum order amount $100)
2. Flat Rate ($10)

BUT, I have already setup Legacy Settings with Flat Rate = $10 (which was adding $10 onto all of those fees)

So, I changed the pricing to:

Zone:
Melbourne CBD (Regions: Victoria: 3000, 3001)
1. Free Shipping (minimum order amount $100)
2. Flat Rate ($0)
3. CBD Courier ($5)

Zone:
Australia Wide (Regions: Australia)
1. Free Shipping (minimum order amount $100)
2. Flat Rate ($0)

i.e. I just deducted $10 from each one and it works…

A pretty crappy workaround but I wasn’t holding my breath waiting for Woo to solve it…

• This reply was modified 8 years, 2 months ago by SJW.
• This reply was modified 8 years, 2 months ago by SJW. Reason: formatting and styling