New role not applying rules

  • Resolved jen101

    (@jen101)


    1 year, 12 months ago

    I have created a new role to allow a Managers to set up new Shop Manager users. The managers currently have Shop Manager assigned and the additional role ‘Manage users’ with all user options selected, except Delete and Create Roles. I would like them to be able to create new users and assign the Shop Manager role to them; our default is set to Customer.

    Unfortunately, the new role is still not allowing them to assign roles to the new users. I don’t wish to allow all Shop Managers access to manage/create users.

    Do you have any suggestions please?

    • This topic was modified 1 year, 12 months ago by jen101.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Caseproof

    (@caseproof)

    Hi @jen101

    To allow users to edit other user roles you need to go to Members > Roles page and check the position value for Customer role. It is under the Position column. After that, edit “Manage users” role, and change meta field named Role Positions that you can find in the right sidebar to value higher than position of Customer role. So, if Customer position is 20, set position of “Manage users” role to 30. This way users with “Manage users” role can edit users whose role has postion lower than 30.

    I hope that helps.

    I have a shop manager role set to 70 and customer role set to 20. Shop managers still cannot edit the customer users.

    Plugin Author Caseproof

    (@caseproof)

    Is edit user option available for shop managers so can they edit any user? Do users with shop manager role have any other role that could block access to edit other users? Could you share some screenshots of Shop manager users capabilities and position settings?

    Best

    The only options are “Remove | View”. Shop Manager capabilities. Shop Manager position. This is a multisite installation.

    Plugin Author Caseproof

    (@caseproof)

    I don’t have access to your screenshots, but I cloned Subscriber role and just granted capabilities in Users tab: https://share.cspf.co/z8uGkmk9. I also set role position to 30 (Subscriber is set to 20). When I logged in as user who has Subscriber Clone, I could edit users with Subscriber role: https://share.cspf.co/wbuDYXQB.

    It looks like it’s working on my side with those capabilities.

Viewing 5 replies - 1 through 5 (of 5 total)
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