New Role No Dashboard Access

Hi @testcoddi ,

Thanks for using PublishPress Capabilities.

Could you confirm if your custom role has “read” access on admin?

Thanks for using PublishPress. We’ve not hear back from you in over a week, so we’re closing this ticket for now. Please follow up if you can share more details.

Hey Steve, apologies for the late reply. Yes, the admin-read box is checked; below is a link to a screenshot. For context I’m making one user/organization have access to specific post(s) to make ongoing updates. Let me know, I’ll be checking this thread now. Thanks a lot.


https://app.screenclip.com/aKGx

@testcoddi By any chance, do you use WooCommerce plugin? If yes, then this documentation might help: https://publishpress.com/knowledge-base/wordpress-admin-area-access-for-woocommerce-users/

Hey Riza,

Thanks for your response. No, I don’t use woocommerce plugin. I use Elementor though.

@testcoddi Can you please test by deactivate all others plugin to check if there is any other plugin affecting this behavior?