Abcjili,Lucky Casino download free.Recharge Every day and Get Bonus up-to 50%!

liamhe
(@liamhe)

6 years, 8 months ago

We recently migrated to ssl and changed our theme a few weeks later. Now when patrons place a reservation for a room they are told “There is a meeting at that time. Please return to the time selection page and try again.” However, the meeting is the reservation they just made. Normally they’d get the text in the New Request Alert. Everything else works fine on the back end.

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author Cleveland Heights-University Heights Public Library Webdeveloper
(@chuhpl)

6 years, 8 months ago

Are you using the latest version? There was a bug with this but it should have since been fixed.

Thread Starter liamhe
(@liamhe)

6 years, 8 months ago

Yes we updated. 2.7.8. I have to warn you, I’m pretty ignorant.

Plugin Author Cleveland Heights-University Heights Public Library Webdeveloper
(@chuhpl)

6 years, 8 months ago

This start/end time error is really generic so I’ve made an update that will break down the error further. Let me know when you’ve run the update and lets see what the exact place of failure is.

Plugin Author Cleveland Heights-University Heights Public Library Webdeveloper
(@chuhpl)

6 years, 8 months ago

Also, there may be an issue if your PHP and MySQL time zones are set differently.

Thread Starter liamhe
(@liamhe)

6 years, 8 months ago

Our wordpress guy updated the page. Where should I look for the error? He doubts there is a time difference. Here is what he said, “The time zone in wordpress is New York, and I’m sure WLS uses the same time zone for your php and mysql (database) so I doubt that’s an issue.” WLS is the Library Consortium we belong to. They also host our page.

Thread Starter liamhe
(@liamhe)

6 years, 8 months ago

Installed 2.8.7.2. Still having problem. Thanks for all your efforts. I feel bad for complaining.

Thread Starter liamhe
(@liamhe)

6 years, 8 months ago

A little update: We hired a code guy to look at it. He thinks there is a problem generated by our new theme and the request is being generated twice. Our wordpress guy doesn’t think so. The code guy made a hack and it is working fine now. We await the next update with trepidation.

Plugin Author Cleveland Heights-University Heights Public Library Webdeveloper
(@chuhpl)

6 years, 8 months ago

Can you tell me what he found that fixed it?

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘New Request Alert not showing up’ is closed to new replies.