New registration Seller does not get email

https://snipboard.io/VPEOK9.jpg

I tried to put vendor mail but still only admin get notification.

What i want that, use will get the email and send link to generate password and complete his account

Hello @blogchemistry,

To resolve this issue, please install and activate the User Switching plugin on your marketplace and check whether any email is triggered for the vendors or not. If any email triggers from the website and the vendor does not receive it, please contact your hosting provider for the further assistance. On the other hand, if any email does not trigger from the website for the vendors, please let me know. I am looking forward to your reply.

Best regards,

https://snipboard.io/Gjr9NU.jpg

I installed User switching plugin and activated. But still only admin get the mail. I tried with several mail. No one get notified as they have been chosen as vendor in our site.

If a vendor does not get the mail that their account has been manually in our website, and they will notified with a link to create account. Then what is the purpose to this function? https://snipboard.io/oRYm7T.jpg

Hello @blogchemistry,

I hope you are doing great. After a basic troubleshooting, it’s appears that you are facing the same issue. In that case, you can contact Dokan Support to get their assistance regarding this scenario. I hope you will get the best assistance from them.

Best regards,

I am a free user

Hello @blogchemistry,

I hope you are doing great day.

Please contact to the Dokan support team to get their assistance to resolve your issue via this link: https://dokan.co/contact/

Best regards,

Hi @blogchemistry

As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

Thanks!