• Resolved justpuddingbasins

    (@justpuddingbasins)


    I have a csv file I used only last month to create a product with 2 variations and it worked without error. Today the same file accepted by Woocommerce creates the product without variations. Not sure whats going on?

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  • Plugin Author albarin

    (@albarin)

    Hi @justpuddingbasins! Thanks for reaching out!

    I understand that you are having issues when importing products with variations from a CSV file.
    To be able to help you, it would be very useful if you could provide us with a sample of the CSV file you are using, so we could try to reproduce the issue.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Could you also share a copy of your site’s System Status Report with us?
    You’ll find it at the top of the page under WooCommerce > Status > Get system report > Download for support (after you scroll down a bit). Once you have the System Status Report file, please attach it to your reply.

    Once we have more information, we’ll be able to assist you further.


    Thanks a lot!
Viewing 1 replies (of 1 total)
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