New product image in not working

Hi @shankarshrestha,

It seems like there might be a conflict causing the issue with the product cover image upload button. To diagnose and resolve this, we recommend performing a conflict test. Here’s how you can do it:

1. Disable Third-Party Plugins: Temporarily deactivate all third-party plugins except Dokan & WooCommerce.
2. Switch to a Default Theme: Switch to a default WordPress theme like Twenty Twenty-Two.
3. Test the Upload Functionality: Check if the product cover image upload button works without any issues.

If the button works after disabling plugins or switching the theme, it indicates a conflict. You can then reactivate the plugins and theme one by one to identify the conflicting element.

If you pinpoint the conflicting plugin or theme, please reach out to the respective support team for further assistance in resolving the conflict.

Let us know if this helps or if you need further assistance!

Hi @shankarshrestha

As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

Thanks!