new product error does not allow to add type, shipping, tax adjustments,

Hi @armanmarketo

Thanks for reaching out!

Can you please share with us a clear screenshot of what you see on your end when adding a new product so that we could check this further?

If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

Hello, thank you very much for your interest in helping me, the problem that occurs is that when you want to add the specifications of GENERAL, INVENTORY, SHIPPING, RELATED PRODUCTS, ATTRIBUTES AND ADVANCED, the tabs do not display to choose and complete the characteristics. It only allows when creating a new product TITLE, DESCRIPTION, IMAGES, CATEGORY AND TAGS. Woocommerce is up to date and all plugins related to woocommerce. I also deactivated the plugins and tried and the error continues.

Hi @armanmarketo

Thanks for clarifying the problem.

In order for us to get a better idea of your setup, kindly share the following:

1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Hi Margareth S, I really appreciate your interest and support in trying to solve my problem. Please, I will be very attentive to your answer, I have tried several things and I have not succeeded. I send you requested information…

### WordPress Environment ###

WordPress address (URL): https://abrilguerra.com
Site address (URL): https://abrilguerra.com
WC Version: 6.9.3
REST API Version: ? 6.9.3
WC Blocks Version: ? 8.3.2
Action Scheduler Version: ? 3.5.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1q-fips

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.9.3
WC Database Prefix: sjt_
Tama?o total de la base de datos: 225.99MB
Tama?o de los datos de la base de datos: 215.20MB
Tama?o del índice de la base de datos: 10.79MB
sjt_woocommerce_sessions: Datos: 1.02MB + índice: 0.02MB + Motor InnoDB
sjt_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
sjt_woocommerce_order_items: Datos: 0.11MB + índice: 0.05MB + Motor InnoDB
sjt_woocommerce_order_itemmeta: Datos: 0.44MB + índice: 0.48MB + Motor InnoDB
sjt_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
sjt_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_actionscheduler_actions: Datos: 0.22MB + índice: 0.19MB + Motor InnoDB
sjt_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_actionscheduler_logs: Datos: 0.13MB + índice: 0.11MB + Motor InnoDB
sjt_addonlibrary_addons: Datos: 0.09MB + índice: 0.00MB + Motor InnoDB
sjt_addonlibrary_categories: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_comments: Datos: 0.28MB + índice: 0.30MB + Motor InnoDB
sjt_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_e_submissions: Datos: 0.02MB + índice: 0.27MB + Motor InnoDB
sjt_e_submissions_actions_log: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
sjt_e_submissions_values: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_options: Datos: 10.05MB + índice: 0.16MB + Motor InnoDB
sjt_postmeta: Datos: 133.22MB + índice: 5.86MB + Motor InnoDB
sjt_posts: Datos: 65.45MB + índice: 0.84MB + Motor InnoDB
sjt_sgs_log_events: Datos: 2.02MB + índice: 0.00MB + Motor InnoDB
sjt_sgs_log_visitors: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
sjt_shipit: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_shipit_emergency_rates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_snippets: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_ssa_appointments: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
sjt_ssa_appointment_meta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_ssa_appointment_types: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
sjt_ssa_async_actions: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
sjt_ssa_availability: Datos: 0.02MB + índice: 0.14MB + Motor InnoDB
sjt_ssa_availability_external: Datos: 0.02MB + índice: 0.14MB + Motor InnoDB
sjt_termmeta: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
sjt_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_term_relationships: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
sjt_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_tinvwl_analytics: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_tinvwl_items: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_tinvwl_lists: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_usermeta: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
sjt_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
sjt_user_shipit: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_wc_admin_notes: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
sjt_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_wc_customer_lookup: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
sjt_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_wc_order_product_lookup: Datos: 0.08MB + índice: 0.06MB + Motor InnoDB
sjt_wc_order_stats: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB
sjt_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
sjt_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_wishsuite_list: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_wpforms_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_wt_iew_action_history: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_wt_iew_mapping_template: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
sjt_yoast_indexable: Datos: 0.48MB + índice: 0.59MB + Motor InnoDB
sjt_yoast_indexable_hierarchy: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB
sjt_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
sjt_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
sjt_yoast_seo_links: Datos: 0.08MB + índice: 0.03MB + Motor InnoDB

### Post Type Counts ###

attachment: 418
customize_changeset: 14
custom_css: 1
elementor-hf: 2
elementor_library: 12
nav_menu_item: 27
oembed_cache: 1
page: 26
post: 8
product: 88
revision: 5052
shop_order: 653
wpcode: 2
wpforms: 5
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (29) ###

FiboSearch - AJAX Search for WooCommerce: por Equipo de FiboSearch – 1.20.0
Child Theme Configurator: por Lilaea Media – 2.5.9
Widgets clásicos: por Colaboradores de WordPress – 0.3
Click to Chat: por HoliThemes – 3.12.1
Code Snippets: por Code Snippets Pro – 3.2.0
Comunas de Chile para WooCommerce: por AndresReyesDev  – 2020.08.20
Elementor: por Elementor.com – 3.7.6
Essential Addons for Elementor: por WPDeveloper – 5.2.4
Flexible Checkout Fields: por WP Desk – 3.4.2
Flow Payment: por Flow – 3.0.0
Flying Pages: por WP Speed Matters – 2.4.6
Anti-Malware Security and Brute-Force Firewall: por Eli Scheetz – 4.21.84
Happy Elementor Addons: por weDevs – 3.7.0
Header and Footer Scripts: por Digital Liberation – 2.2.1
Elementor Header & Footer Builder: por Brainstorm Force
Nikhil Chavan – 1.6.13

OoohBoi Steroids for Elementor: por OoohBoi – 2.0.2
PixelYourSite: por PixelYourSite – 9.2.0
Premium Addons for Elementor: por Leap13 – 4.9.34
PRO Elements: por PROElements.org – 3.7.3
SiteGround Optimizer: por SiteGround – 7.2.1
SiteGround Security: por SiteGround – 1.3.2
Simply Schedule Appointments: por N squared – 1.5.8.3
Templately: por Templately – 1.3.6
Unlimited Elements for Elementor: por Unlimited Elements – 1.5.26
Import Export WordPress Users and WooCommerce Customers: por WebToffee – 2.3.4
Variation Swatches for WooCommerce: por Emran Ahmed – 2.0.10
WooCommerce: por Automattic – 6.9.3 (la actualización a la versión 6.9.4 está disponible)
WP Rollback: por Impress.org – 1.7.1
WPForms Lite: por WPForms – 1.7.6

### Inactive Plugins (7) ###

All-in-One WP Migration: por ServMask – 7.64
SiteGround Central: por SiteGround – 2.0.4
Starter Templates: por Brainstorm Force – 3.1.15
TI WooCommerce Wishlist: por TemplateInvaders – 2.0.5
WishSuite - Wishlist for WooCommerce: por HasTheme – 1.3.0
WooCommerce Export Customer Email: por MH Mithu – 1.3
WooCommerce PayPal Payments: por WooCommerce – 1.9.2 (la actualización a la versión 1.9.3 está disponible)

### Settings ###

API Enabled: –
Force SSL: –
Currency: CLP ($)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Base de la tienda: ? El ID de página está establecido
pero la página no existe

Carrito: #38 - /carrito-2/
Finalizar compra: #13 - /checkout-2/
Mi cuenta: #39 - /mi-cuenta/
Términos y condiciones: ? Página sin definir

### Theme ###

Name: Astra
Version: 3.7.2 (la actualización a la versión 3.9.2 está disponible)
Author URL: https://wpastra.com/about/
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-09-29 02:35:41 -03:00
Options: ?
Notes: 46
Onboarding: completed

### Action Scheduler ###

Complete: 565
Oldest: 2022-08-28 17:24:56 +0000
Newest: 2022-09-28 15:24:49 +0000

Failed: 12
Oldest: 2022-09-06 20:43:30 +0000
Newest: 2022-09-27 20:49:54 +0000

Pending: 9
Oldest: 2022-09-28 19:07:00 +0000
Newest: 2022-10-04 20:49:55 +0000

### Status report information ###

Generated at: 2022-09-28 12:25:03 -03:00

REGISTRO DE ERRORES

2022-09-01T19:31:07+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:31:18+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:31:20+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:31:22+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:31:26+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:31:27+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:31:31+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:31:49+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:32:24+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:32:26+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:32:30+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:32:33+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:32:36+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:32:40+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:50:59+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:56:25+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90

2022-09-01T19:56:30+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90
Stack trace:
#0 [internal function]: Elementor\Core\Common\Modules\Finder\Module->ajax_get_category_items(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#1 /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#3 /home/customer/www/abrilguerra.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#4 /home/customer/www/abrilguerra.com/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /home/customer/www/abrilguerra.com/public_html/wp-admin/admin-ajax.php(187): do_action en /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php en la línea 90`
`

Hi @armanmarketo

Thanks for sending the System Status Report and the error logs.

2022-09-01T19:31:07+00:00 CRITICAL Uncaught Error: Call to a member function get_category_items() on array in /home/customer/www/abrilguerra.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/module.php:90

The error log is pointing to the Elementor: por Elementor.com – 3.7.6 plugin. Can you please deactivate this plugin and see if that works?

If this did not resolve the issue, please try to perform a full conflict test to rule out any conflicting party present on your site, either your theme or a third-party plugin:

https://woocommerce.com/document/how-to-test-for-conflicts/