New Order From Backend

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello Hitesh,

    I appreciate you reaching out and reporting this matter to us ??

    The error you have shared above seems to be unusual. It was not supposed to happen. I can assure you that our plugin has nothing to do with the issue.

    Typically, this sort of issue arises due to conflicts with any third-party plugin used on a website. We suspect that this might be the cause.

    Would it be possible for you to deactivate each of the plugins on your website one by one to determine which plugin is responsible?

    Alternatively, you can create a ticket on our support website.

    https://woolentor.com/contact/

    Our dedicated support team will assist you with this.

    Best regards,
    Tarek Aziz

    Thread Starter Hitesh Chauhan

    (@yagnesh108)

    Hello,

    When I disable the pre-order option it’s working properly. but I want a pre-order option on for my project.

    Please see the below attachment.

    https://prnt.sc/fchYLBElogdp

    Thank You ??

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello Hitesh,

    Thanks a lot for your response.

    I highly appreciate you figuring out the exact cause of the issue.

    My sincere apologies for the trouble you may have experienced. Don’t worry; we’ll thoroughly investigate the plugin soon and try our best to address the issue you encountered.

    Once the issue gets resolved, we’ll immediately update our plugin.

    During this interim period, I kindly request your cooperation and patience as we diligently work toward a resolution ??

    Best regards,
    Tarek Aziz

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘New Order From Backend’ is closed to new replies.