New order-emails not sent on unregistered (guest) customer’s orders
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Hi,
I have a problem with my clients ecommerce store. You can buy items from there with or without registration. When registered customer places an order, both customer and store owner gets an email about the order. But when unregistered customer places an order, no emails are sent from woocommerce to neither one. I checked that the order is shown on the Orders-tab correctly so the problem is not that the order process is faulty. Also the status of the orders are the same with both unregistered and registered orders. I also installed the plugin that takes email logs and there is no trace of any emails with unregistered orders.
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Viewing 5 replies - 1 through 5 (of 5 total)
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