New order email sent to admin even though the payment is failed

  • Resolved clawduda

    (@clawduda)


    8 months ago

    Hi

    I noticed the new order email notification is sent to the admin even for orders that have the status payment failed

    So for example if a customer places an order, opens the credit card payment and the payment is declined, the new order notification is sent to the admin

    Can i modify it in any way so that the new order email is only sent when the order status was put in “processing” and NOT on “failed” ?

    Thank you

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