New JetPack Stats Issue

  • Resolved MiaMcP

    (@miamcp)


    3 years, 8 months ago

    This morning I get this message when trying to see my site’s stats: 

    We were unable to get your stats just now. Please reload this page to try again. If this error persists, please contact support. In your report please include the information below.

	User Agent: "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0"
	Page URL: "https://www.onthewingphotography.com/wings/wp-admin/admin.php?page=stats&noheader"
	API URL: "https://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=15200686&charset=UTF-8&color=blue&ssl=1&j=1:9.5"
http_request_failed: "cURL error 28: Failed to connect to dashboard.wordpress.com port 443: Connection timed out"

    I can see my stats in wordpress.com. I am running the current version of JetPack and WordPress core.

    Mia

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter MiaMcP

    (@miamcp)

    I also had to turn off “Speed up image load times” because some images were not showing, once I turned that off and cleared my cache the images showed up.

    Thread Starter MiaMcP

    (@miamcp)

    @thedigitalphilatelist my WordPress core updated several days ago. There was an issue three days ago with stats, that was resolved. This is new.

    Thread Starter MiaMcP

    (@miamcp)

    @thedigitalphilatelist you can still see your stats in your WordPress.com account.

    Thread Starter MiaMcP

    (@miamcp)

    I just noticed that “related posts” did not show up on the post I published this morning either.

    Thread Starter MiaMcP

    (@miamcp)

    While I was out in the field photographing this morning my stats and the related posts feature started functioning again. Not sure about “Speed up image load times” because I just booted up.

    I guess it is resolved?

Viewing 5 replies - 1 through 5 (of 5 total)
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