New Issue with Token

  • Resolved puda

    (@puda)


    7 years, 6 months ago

    Hey,

    I think there is a new issue with the token.

    Now getting: Your website exceeded the Facebook rate limit. Share count requests to Facebook and other networks will be delayed for 30min and the Share Count will not grow during this time. If you see this notice often consider to change MashShare Caching Method to Refresh while Loading and use a higher cache expiration. Also create an facebook access token and add it in Settings->Facebook User Access Token MashShare tries again to request shares in 28 minutes.

    Have updated my token and tried to verify it but it doesn’t say it whether or not token is valid.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @puda,

    please open a support ticket here and provide us your access token for testing:
    https://mashshare.net/contact-developer/

    Btw. if possible try to use MashShare without the access token. This is usually less error prone.. It seems facebook changed a few things about using the access token which is causing these errors.

    All the best
    René

    Thread Starter puda

    (@puda)

    Not sure if you received my ticket but I sent it.

    Disabling the access token doesn’t remove the notice. Your website exceeded the Facebook rate limit. Share count requests to Facebook and other networks will be delayed for 30min and the Share Count will not grow during this time. If you see this notice often consider to change MashShare Caching Method to Refresh while Loading and use a higher cache expiration. Also create an facebook access token and add it in Settings->Facebook User Access Token MashShare tries again to request shares in 28 minutes.

Viewing 2 replies - 1 through 2 (of 2 total)
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