New installer – Did WordPress kill other scripts on my site?

  • Resolved b3nb123

    (@b3nb123)


    11 years, 7 months ago

    I’ve got a wedding photography business, part of my website is some photo sales software, where each wedding gets uploaded for clients to view and or purchase photos. this is all running fine, it’s installed within a folder ‘/view’

    I decided to install WordPress today (It’s been on my to-do list forever!) and used the auto-installer my hosting company has in my control panel. The auto-installer gave me literally only one choice – what folder to install it in – I chose ‘/blog’. No other options for databade names etc etc.

    I wanted to add WordPress as a blog to my existing site, then try and configure the theme to look close enough to the existing site after.

    For some reason though, although wordpress worked (Don’t bother trying to look at it, it’s a scruffy mess as I gave up trying to configure it!) the installation process seemed to have killed the other software within ‘/view’.

    It just shows an internal server error. The error log of my site shows “
    Premature end of script headers: php5fcgi.fcgi

    Any ideas what happened or what WordPress would have made changes to that the other software needed? The fcgi file in question has the correct permissions (I tried setting it to 777 just to allow all and see if it helped, which it didn’t.

    The hosts do have a weekly backup, which I may just reinstate and forget WordPress. Which would be a shame. The sales software would take waaaay too long to start again with setting up!

    Any help or advice appreciated! Thanks

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  • You need to contact your hosts about this. Generally speaking, we do not recommend using 1-click installers. When installed Manually (and carefully), WordPress would not impact on any existing software on your site. However, we cannot vouch for what your hosts 1-click installer might have done.

    Thread Starter b3nb123

    (@b3nb123)

    The support guys for my hosting managed to fix it. There was a file in the cgi-bin that was altered by the installer. They replaced a few lines the wordpress installer had added and (thankfully!) both the sales software and wordpress seems to work happily side by side now!

Viewing 2 replies - 1 through 2 (of 2 total)
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