New installation not working. “updating failed”

  • Resolved embmus

    (@embmus)


    5 years, 1 month ago

    I am trying to install the plugin, but when I try to save the page with the shortcode I get “updating failed”.

    On the front-end page it reformats the entire page very narrow and gives the error: “The site is experiencing technical difficulties.”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author arosoft

    (@arosoft)

    Hi,
    can you give us your PHP version and the Theme you are using?

    Thread Starter embmus

    (@embmus)

    7.3.7 and Storefront

    Thread Starter embmus

    (@embmus)

    Found this in the logs:

    
2019-10-08T13:36:06+00:00 CRITICAL Uncaught Error: Call to a member function get_attributes() on bool in /home/site.com/public_html/wp-content/plugins/order-table-for-woocommerce/classes/class-otfw-product.php:814
Stack trace:
#0 /home/site.com/public_html/wp-content/plugins/order-table-for-woocommerce/classes/class-otfw-product.php(489): OTFW_Product->format_variation_attributes(Object(WC_Product_Variation))
#1 /home/site.com/public_html/wp-content/plugins/order-table-for-woocommerce/classes/class-otfw-loop.php(51): OTFW_Product->the_product()
#2 /home/site.com/public_html/wp-content/plugins/order-table-for-woocommerce/templates/woocommerce/content-product.php(2): OTFW_Loop->the_product()
#3 /home/site.com/public_html/wp-includes/template.php(724): require('/home/site.co...')
#4 /home/site.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(195): load_template('/home/site.co...', false)
#5 /home/site.com/public_html/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-products.php(6 in /home/site.com/public_html/wp-content/plugins/order-table-for-woocommerce/classes/class-otfw-product.php on line 814

    It looks like it’s having a problem with variations. Is there anything I should do with them to make it work better?

    Thread Starter embmus

    (@embmus)

    I think the problem is a conflict with another plugin (Booster) that also uses variations.

    Plugin Author arosoft

    (@arosoft)

    Ok good,
    have you identified any setting at the Booster plugin that causes the issue.
    we have tried to replicate the issue, but without success.

    Plugin Author arosoft

    (@arosoft)

    Anyway, we improved some back end handling and released a new version.

    Please report if it solves your issue.

    Thread Starter embmus

    (@embmus)

    Yes, that fixed it.

Viewing 7 replies - 1 through 7 (of 7 total)
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