New installation – Email links to manage 404 error, but settings preview works

  • Resolved TNGeneWhiz

    (@tngenewhiz)


    1 year, 8 months ago

    On two new installations (different sites), with updated version 4.09, we created a Welcome e-mail the Simple Template that is packaged with the plugin.

    The Unsubscribe | Manage Subscription links at the bottom do not work. They result in a 404 error. This happens in the edit e-mail preview and in the e-mail that is sent to new subscribers.

    However, the Previews in the Settings all show the right page.

    We deleted the links from the e-mail and used the MailPoet links in the Block Editor to re-insert them.

    That still didn’t work.

    How can we repair this?

    • This topic was modified 1 year, 8 months ago by TNGeneWhiz.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @tngenewhiz,

    The Unsubscribe | Manage Subscription links at the bottom do not work. They result in a 404 error. This happens in the edit e-mail preview and in the e-mail that is sent to new subscribers.

    Please try the following:

    1. Go to WordPress dashboard > Settings > Permalinks, scroll to the bottom of the page, and hit “Save Changes” (without making any changes);
    2. Open the page/post that the link is supposed to be pointing to, and re-save it.
    3. Send yourself a new test email with a link to that page, and see if it works as expected.

    Let us know if it works!

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there @tngenewhiz ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Have a great day.

Viewing 2 replies - 1 through 2 (of 2 total)
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