New Installation

  • Resolved kranthi1992

    (@kranthi1992)


    8 years, 8 months ago

    HI guys,

    I purchased a domain yesterday and hosted it from freehosting.com site, everything went well till the wordpress installation from softaculous app installer provided in the cpanel. The status was successful. When i tried to access the admin panel (anksh.in/wp-admin) it shows a blank page all the time, even for the first time.

    I checked for the status of both domain and hosting database everything seems running fine.

    From all the web research, I have tried all the possible methods to solve it but not luck. Please guys help me out.

    Thanking you,
    Kranthi

Viewing 4 replies - 1 through 4 (of 4 total)

  • Domain names can take 72 hours to resolve. I was not able to go to anksh.in, let alone anksh.in/wp-admin. There should be a preview url that they gave you that is not your domain, but a url that will show you what your domain shows (while you wait for it to resolve)
    From what i can see, they also have a support forum where they will help you.

    Thread Starter kranthi1992

    (@kranthi1992)

    Dear Courtney,

    Thank you for the prompt reply. I got the preview link from the domain provider and it works fine. As you said I will wait for a day to resolve and see the status. If the problem still persists I will contact here and the support team.

    Thread Starter kranthi1992

    (@kranthi1992)

    Hey guys,

    Its been more than 72 hours by now and still not able to access the site, should i wait for few more days or is there any procedure or setting that I may have missed due to which the site is not accessible.

    I have contacted the tech support team also.

    Is this the case with all the people out there, having to wait for long to get the domain names resolved? or is it only me?

    Even after the domain is resolved should i have to wait this long for the changes or posts that i make to my site?

    Thanking you.

    Thread Starter kranthi1992

    (@kranthi1992)

    Hey guys,
    Its the problem with the name server it took more than 10 days for me to resolve, so i transferred my hosting. Now it works perfectly fine.

Viewing 4 replies - 1 through 4 (of 4 total)
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