• Resolved simpoo

    (@simpoo)


    I setup woocommerce store for clients since years but this is something new !

    I Tried 3 Different Physical servers , 3 different domains . I Put woocommerce vanilla and then maximum of checkout field editor (tried 2-3 of them) but neither plain woo or with these plugins , the address fields are going away from the checkout screen for Virtual Products !

    Attached is a screenshot I Just took. I Tried all the codes available cross the internet for disabling these fields too , disabled shipping altogether too but it does not work. The 3rd party plugins, all of them are like they cannot even communicate with the woo core system. Please check this bug on a priority !

    Screenshot of the checkout page : https://ibb.co/xY7VGK6

Viewing 1 replies (of 1 total)
  • Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @simpoo,

    I Tried 3 Different Physical servers , 3 different domains . I Put woocommerce vanilla and then maximum of checkout field editor (tried 2-3 of them) but neither plain woo or with these plugins , the address fields are going away from the checkout screen for Virtual Products !

    For virtual products you can expect the Shipping address fields to be excluded from the checkout flow, but not the billing address fields, as billing is an important part of the checkout flow, so this is expected behavior, not a bug.

    Attached is a screenshot I Just took. I Tried all the codes available cross the internet for disabling these fields too , disabled shipping altogether too but it does not work. The 3rd party plugins, all of them are like they cannot even communicate with the woo core system. Please check this bug on a priority !

    Regarding editing the checkout fields, kindly note that since WooCommerce 8.3, the Cart and Checkout pages use the Cart and Checkout Blocks by default. Most of the plugins or code snippets for modifying the checkout fields aren’t compatible with the block’s version. However, you can switch back to the classic versions at any time. Please try switching the Cart and Checkout pages to use the Shortcodes instead.

    I hope this helps!
    -OP

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.