New Hustle Update Not Working

Seems to be the after whole dashboard, the after content section on desktop and everything on mobile.

So I logged into wordpress with Microsoft Edge and the dashboard is now working (i was using Chrome). I’m still having the same problems with the after content on my desktop site, so i disabled that. It was showing without any formatting and was redirecting to my “contact us” page. Everything is still messed up on mobile, including the slide in not having a call to action, just the form boxes.

Hi,
We can look into your issue. Do you mind linking to specific pages on your site in question?

It’s affecting all pages on mobile (for example see https://www.zeon.com)

For desktop it is affecting only the embeded after-content email captures, which i disabled because they looked so messed up. I can just do the shortcode embeded on each page and that works.

I still cannot use the hustle dashboard on Chrome…. it’s only working on Internet Explorer.

Finally, I do not see a way to download my leads? How soon will this be fixed? (We try to get back to leads within 24 hrs of sign up).

Thanks!

Hello @zeonadmin

I am sorry to hear you have this issue.

I’ve visited your site with Chrome and embed opt-in is loading well from my end, please see this screenshots:
https://take.ms/MI1H2
https://take.ms/YCokj
Mobile View

Please clear browser cache in Chrome, follow instructions from here and see if the appearance is fixed. If dashboard is not showing in Chrome after this, please check if it is loading in Incognito mode.

Unless the above embeds are shortcode, and the issue still persists, please run a quick test for a conflict with another plugin:
– Temporary deactivate all plugins, except Hustle and check if it is working
– If all is well, activate one plugin at the time, till the issue will appear again, to find out which plugin may be causing it.

Let us know what is your PHP version and make sure the WordPress is updated to the latest version.

If after test for a conflict the issue still persists, please create a test page with enabled embed opt-in inside and share a link with us.

Finally, I do not see a way to download my leads? How soon will this be fixed? (We try to get back to leads within 24 hrs of sign up).

Please add a test email to an embed opt-in from the front end and View Email List will show up. Please see this screenshot:

Please advise

Cheers,
Nastia

Thank you so much! Looks like everything today is working properly!! ??

Now today it is not working again! This time it’s the embedded ones that are not showing up on any page. This should be showing up on nearly all pages on our website. Can you help?!

Hey @zeonadmin,

Hope you’re well.

Looks like for some reason there is CSS conflict with other plugins or theme. Can you add this custom CSS to show embed;

.hustle_module_shortcode_wrap>.hustle-modal{
    opacity:1;
}

Cheers,
Oguz

That worked great thank you!

Now the only problem we have that still persists is that there is no header text showing on mobile. Just the form & submit button. Any fix for this??

Hello @zeonadmin

Hope you’re doing well!

I could replicate the issue with Missing headers on a mobile phone and reported it to our developers. Once the fix will be available we will share it here.

Kind regards,
Nastia

Hello @zeonadmin

Hope all is well!

The fix for this issue was released in the latest version of the Hustle 6.0.2. Please update the plugin if you’re using the previous version!

Have a good day and take care!