New Gift Card functionality

  • Resolved yonatron

    (@yonatron)


    1 year, 2 months ago

    The changelog for version 4.2.0 of the plugin says

    • Add – Ability to purchase a new gift card.
    • Add – Ability to add funds to an existing gift card.

    But I can’t find any mention of this in the docs, nor any obvious way to use these features in the admin. We sell different items in our physical stores and online, but I’m glad to finally be able to accept the same gift cards in both locations. When people want to purchase e-gift cards, our site has had to link out to a squareup.com URL. It seems like with version 4.2.0 of the payment plugin I should be able to set up a purchase/reload page directly on our site/domain, but I can’t figure out how. Has anyone found the steps to do so?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abhi G. a11n

    (@theabhig)

    Hi @yonatron

    With Square version 4.2.0, you should be able to enable Square gift cards from WooCommerce > Settings > Payments > Square > Gift Card Settings.

    You can read more about this here:
    https://woocommerce.com/document/woocommerce-square/faq/#section-19

    If you are not seeing the option for Square gift cards and are using version 4.2.0, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter yonatron

    (@yonatron)

    Thanks! I found the option for accepting GC payments right away. The thing I was writing about was how to sell eGift Cards online. I checked in the appropriate place: the details box when creating a new product, but I somehow just missed it!

    Right where there are options for Virtual or Downloadable, there’s also an checkbox for Square Gift Card. If you click that and save, your product gets a placeholder image, and on the front end there are fields for sender/recipient email addresses and gift message.

    So the functionality is there and reasonable, but it needs to be added to the official documentation! Especially because I have to do some testing to see what the email looks like for the recipient—either using a local install of my site or by switching a production or staging server to standby. Obviously this is a good idea anyway to make sure it works, but it’d be nice to see some email screenshots!

    Hi there!

    Thanks for pointing that out! I’ve reported it to our team to add this feature to the docs. We are glad you found it though! I’ll go ahead and mark this thread as resolved for now ??

Viewing 3 replies - 1 through 3 (of 3 total)
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