New form builder: Billingaddress in ThankYou step show NULL

  • Resolved mazze5

    (@mazze5)


    10 months, 2 weeks ago

    Hi,

    the billingaddress output in the final(ThankYou)-step includes NULL in the text if donor choose a country which hides the state-field.

    Example:
    Input billingaddress:
    COUNTRY=US
    ZIP=777777
    CITY=MyTown
    STATE=Indiana

    Output is fine: MyTown, IN 777777

    But for input this billingaddress:

    COUNTRY=DE
    ZIP=777777
    CITY=MyTown
    STATE => nothin, because this field is for country Germany hidden

    Results in that output: MyTown, null 777777

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @mazze5,

    I am glad you reached out. To better assist you, I will need some more details so I can better assist you.

    How did you create the form? Was it with the “Option-Based” Form Editor or with the Visual Form Builder?

    Looking forward to helping you get to the bottom of this.

    Thread Starter mazze5

    (@mazze5)

    Hi @wavuti,

    thanks for your response. I used the Visual Form Builder. With the “Option-Based” Form Editor I think you mean the old way, there I think its no option to add billing address.

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @mazze5.

    Thanks for the description of the issue – I was able to easily replicate it but I couldn’t find a workaround. I created a bug report for the issue here:?https://feedback.givewp.com/bug-reports/p/visual-form-builder-forms-billing-address-county-shows-null-for-countries-that-d

    We are actively tracking user issues to make sure our dev team is aware of them and can get them fixed. You can use the link to check in for updates or to provide additional details of your own.

    Give the post above a look, and let me know if you would like me to add any additional details. I want to ensure your need is as accurately reflected as possible, and I’m happy to include an internal note to our teams with any specific information you would like them to have.

    While we work on a fix, feel free to message us if you have further questions or need any additional assistance!

Viewing 3 replies - 1 through 3 (of 3 total)
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