• Resolved Bryan Morehouse

    (@bryguy26)


    1. It appears that I am limited in the number (or perhaps the size of file) of questions I can import. It seems that I can import approximately 30-40 questions. I would like the ability to import unlimited questions. I have checked the server settings regarding file uploads, and everything looks okay on my side.
    2. As part of the question import, the ability to import a column for question number.
    3. As part of the question import, import as plain text as many of the characters do not import or import with a different character.
    4. Enable a pdf view of the poll/survey, and for the results
    5. When creating a new survey, the ability to select from a utility which fields in the prior survey, including questions, to copy forward into the new one.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @bryguy26,

    Thank you for your topic.

    Please find the answers to your questions with points.

    1.
    Regarding this question, I want to mention that we don’t have a limitation in the plugin for this.
    The limitation is most likely connected to your server.

    Please contact your hosting provider and ask them to increase the following PHP variables:

    max_input_vars 20000
    max_execution_time 600
    max_input_time 600
    memory_limit – make this 2 times more
    post_max_size – make this 2 times more
    upload_max_filesze – make this 2 times more

    After that, check if the importing question count has increased and let us know the outcome.

    2nd and 3rd points.
    Could you please provide more information on this and clarify so that we can assist you?
    If possible, please provide us with some screenshots that will help us better understand the cases.

    4.
    I want to mention that, unfortunately, we don’t have the PDF view for the survey feature available at the moment.

    By the way, thank you for your suggestion.
    We appreciate it, as it’s mutually beneficial for both of us.

    I’ll forward your request to our PM team for consideration in one of our future updates, and we’ll be sure to let you know if we add this feature in the future.

    5.
    We have a feature called “Questions Library” that allows you to view questions from your other surveys and insert them into the current survey.

    See the screenshot below:

    If this is not the feature you are asking for, please clarify your request so that we can guide you correctly.

    Looking forward to hearing from you.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @bryguy26,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.