New email template?

Hi @bleec ,

Thanks for reaching out!

I will recommend you to use AutomateWoo plugin which would allow you set up automatic emails in many cases as you wish, please see how it works here:
https://woocommerce.com/products/automatewoo/?
And how our YayMail Addon for AutomateWoo plugin will help you customize your workflows in YayMail UI:
https://docs.yaycommerce.com/yaymail/addons/automatewoo

Please let me know if you have any further questions.

Kind regards,
Alina