New customer reviews do not get counted

  • Resolved madleine

    (@madleine)


    1 year, 2 months ago

    Hi,
    we are using the latest version of this plugin
    we approved today a new customer review and it displays in the reviews tab under that specific product but it does not get counted

    the review number is wrong after approving a new customer review
    How to fix it?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    Where the review number is not counted/updated? Please share some screenshots of this issue.
    You can also try to move that review to the trash and restore it back to see how it goes.

    Thread Starter madleine

    (@madleine)

    Hi,
    1. we updated this plugin
    2. we put the new review that was not counted in the trash then we restored it and this fixed the issue
    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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