“new custom field” options disappeared on product editor page

  • Resolved eclipse99

    (@eclipse99)


    3 years, 4 months ago

    When I’m trying to add a “new custom field” in the product edit page, the dropdown menu of available options suddenly doesn’t include options that I used to have available that I need to use. Even if I add a new custom field, it does not show up. Specifically, “mpn_number” and “promotion_id”. Although I can see the list is noticeably smaller than it used to be and is missing more than those 2 options. Can someone please help? Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    Thanks for using our plugin and reaching out to us.

    The option to add a custom field is only meant to be able to add a field to the field mapping that is not in the drop-downs. The left drop-down on field mapping pages will never contain fields you created yourselves using the custom field option. It is a static list of attributes.

    Hi,

    I am going to assume that the issue at hand has been resolved and/or our support is no longer needed. For housekeeping reasons I am going to close this topic now. Do not hesitate to reach out to us again whenever you need our help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘“new custom field” options disappeared on product editor page’ is closed to new replies.