New comment notification

  • Resolved canewsforum

    (@canewsforum)


    5 years, 2 months ago

    I am trying to set up a notification to send an email to the author of a specific post. I would like that author to receive an email whenever there is a new comment on the post, is this possible? It would be a specific post, not all posts if that makes sense?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @canewsforum,
    Thanks for your message.

    Have you tried checking the box that says ‘Send this Notification to the Author’ on the New Comment notification?

    Thread Starter canewsforum

    (@canewsforum)

    Hi, yes I have.

    Plugin Author bnfw

    (@voltronik)

    Hi @canewsforum,
    Does the post author have a WordPress user account on your site or are they submitting it as a guest or using a front-end form of some kind?

    I can’t see an issue why it wouldn’t be working unless something else is causing an issue.

    Thread Starter canewsforum

    (@canewsforum)

    Hello, the author is actually me, the WordPress site is mine and the post I am trying to get receive the notifications from is mine. I use Disqus as my commenting platform, and use the syncing option to sync the comments to my WordPress site.

    Plugin Author bnfw

    (@voltronik)

    Hi @canewsforum,
    Ok, thanks.

    Are you able to test with another user as the author to see if it’s just the admin that is being prevented from receiving notifications. I’ve seen this happen sometimes.

    Thread Starter canewsforum

    (@canewsforum)

    I will give that a try, thanks.

    Plugin Author bnfw

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘New comment notification’ is closed to new replies.