New CiviCRM Main Contacts (inherited membership) do not sync to WP

  • Hi Christian,

    I’d like to explain the issue more clearly in a new thread –

    In CiviCRM, we have organization members with inherited membership to individuals members (the employees of the organization). One of these individuals is set a ‘main contact’ of the organization member, who can view and update the information of the organization member. They do so through WP.

    However, the CiviCRM WordPress Member Sync does not create a WP user for the Main Contact or any other inherited memberships of NEW organization members.

    When we migrated from Joomla to WP a few months ago, CiviCRM WordPress Member Sync did create a corresponding (and synced) WP user for the inherited members. All those migrated members work well.

    Do you have any idea what causes this and/or how to solve it?

    Thank you so much,
    Roi

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  • Plugin Author Christian Wach

    (@needle)

    @roieco When you say …

    However, the CiviCRM WordPress Member Sync does not create a WP user for the Main Contact or any other inherited memberships of NEW organization members.

    … how are these members being created?

    Have you tried any debugging to see at what point new memberships fail to translate into new WordPress users?

    Do you have any customisations that might be relevant?

    Cheers, Christian

Viewing 1 replies (of 1 total)
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