New checkout experience (early access) not showing payment method in invoice
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From the old payment settings, I had the correct payment method in the invoice for my vendors.
But with the new early access it gives the message select your payment method instead of the actual method.
So the vendor don’t get payment on the invoice like iDeal/Creditcard and so on.
Is there a way to fix this, because I have to manual send every order a payment statement to the vendor.Please help?
With kind regards,
Marcus
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Hi @verhey23
Thanks for reaching out, I’m sorry to see you’re encountering an issue and appreciate that screenshot.
To get started, could you please provide us with a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.
Once we have that we can investigate further!
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Hi there @verhey23,
Thanks for sharing your System Status Report with us! It looks like your site uses the Stripe plugin rather than the WooCommerce Payments plugin, which is where you posted your question
Please post your request on the Stripe plugin forums here for further help.
Thank you!
Sorry for the misunderstading.
With kind regards,
MarcusHey Marcus,
That’s okay! WooCommerce Payments itself is built in partnership with Stripe but the two are separate plugins.
Have a good one!
- The topic ‘New checkout experience (early access) not showing payment method in invoice’ is closed to new replies.