New Chart Not Working

Hi @ygracida,

?Sorry to hear about the difficulties encountered.

It might be a server connection issue. Would you please try again and let us know if you still face the same issue.

Hello

I tried again today but still with error
https://newsite.itchome.mx/wp-content/uploads/2022/05/img_3.png

Do you know if you need some php parameter that needs to be updated so your plugin works ?

Thanks

Hi @ygracida,

Could you please submit this form – https://docs.google.com/forms/d/1qQAPC4YflcwOMpqoN-ENbgfNj2qKIKmDvz22WaE8gOk/

Then, we’ll be able to get more information about your WordPress instance and server limitations to understand the root cause of this issue better.

Thank you!