New Addresses not saving

  • Resolved prasadd1989

    (@prasadd1989)


    4 years, 10 months ago

    Hello,

    I have updated Woocommerce to latest version 4.1.0, but the adding new shipping address not saving the address. before upgrading the woocommerce it is working well, will you please help me to sort this. How can I save my customers addresses in address book.

    Thanks in advance for the help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Matt Harrison

    (@matt-h-1)

    Hi,

    We’ve tested the WooCommerce 4.1.0 update and have seen no issues with our plugin. Saving addresses works the same for us as it did in 3.x and 4.0.

    Perhaps a different plugin you have updated and is causing a conflict?

    Thread Starter prasadd1989

    (@prasadd1989)

    Thanks for the reply,

    But I have tried by disabling all the plugins and tried to add new address, but it not worked again, the address is not storing, I have tried to figure it out by checking database, in old version the plugin is storing wc_address_book serialized array field storing the addresses keys in wp_usermeta. this field I have not found in the wp_usermeta table,
    Will you please look into this and help me out

    Thanks & regards
    Prasad D.

    Plugin Author Matt Harrison

    (@matt-h-1)

    Hi,

    I’ve tried a bunch of testing and haven’t been able to reproduce it not working at all. It works correctly with everything I’ve tried so far.

    Are you able to reproduce it on our demo site? https://woo-address-book.hallme.com/

    Or are you able to provide an example site where we can reproduce the issue?

    Plugin Author Matt Harrison

    (@matt-h-1)

    Closing as resolved since it has been over 2 months. Feel fee to reply if you have more information.

Viewing 4 replies - 1 through 4 (of 4 total)
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